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Bringing Western Marketing Practices to
Georgia
Before you read further, you need to know one thing: I'm
fascinated by the country and people of Georgia. I wanted to go to Georgia.
I wanted to learn the language better; to experience the culture; and to
help make Georgia a better place by bringing some Western expertise to the challenges
facing the country.
What better place to make a difference than in the
mobile telecom industry, a business that's fundamental to every citizen at every
level of the socio-economic ladder? Mobile telecom was the perfect place
for a Marketing Junkie to make an impact in Georgia.
Doing Business in Georgia
There are an infinite number of challenges in bringing Western-style
Marketing to any company doing business in Georgia. Although the
Soviet Union fell 17 years ago, Georgia has not completed the transition to a
full-fledged democratic country with transparent, competitive and fair business
practices.
Complex (and often hidden) social networks, political agendas, corruption and
inconsistent applications of the Rule of Law, make Georgia a place where market
forces are frequently manipulated. Traditional, western-style marketing
practices are at a disadvantage because there is a lack of fair and open
communications channels; true competition rarely exists, as most sectors of the
economy are in the hands of monopolies and duopolies; and consumers, most of
whom subsist on extremely low incomes, lack the information and desire to make
purchasing decisions based on attributes vs. price.
Nevertheless, I can offer you dozens of case studies where
the basic tenets of Marketing made an impact on consumer behavior, brand
preference, loyalty and, of course, revenue! For more on what I actually did at MagtiCom, click here
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